Clay Heart Studio

Studio support and terms

We pack every heavy piece securely for safe transit. Find our shipping policies, studio terms, and direct line below.

Common questions

Policies and care

Shipping & transit

Returns & breakage

We ship our heavy stoneware wrapped in 100% recyclable paper. Orders leave our studio within three days and arrive securely at your door.

If the kiln-born clay arrives damaged, send a photo within forty-eight hours. We will ship a replacement immediately, no questions asked.

Dishwasher safe

Wholesale orders

Our stoneware is fired to over two thousand degrees. This high-fire process makes every plate and bowl completely safe for the dishwasher and microwave.

We partner with cozy cafes and independent shops. Contact us with your estimated batch size and timeline for custom studio pricing.

Drop a line

Send a message

Reach out for wholesale inquiries, custom batch orders, or direct support with your daily stoneware. We respond within twenty-four hours.